Vineland Municipal Utilities
640 E. Wood Street
PO Box 1508
Vineland, NJ 08362-1508
(856) 794-4021—Customer Service Dept.
In order to centralize the flow of information from all city departments, the city has launched a new Vineland-City Facebook page. Moving forward, information from the Vineland Municipal Utilities can be found at https://www.facebook.com/Vineland-City. Thank you for your interest in the City of Vineland.
The City of Vineland Water Utility’s Annual Water Quality Report is now available online via the following link: http://www.gemgrp.com/eReports/CNNJ000374Y17.pdf
This report contains important information about the source and quality of your drinking water. Please call 856-794-4056 if you would like a hardcopy report sent to your home.
Usted podra accedar a traves del internet el reporte annual de calidad de agua potable de la compania de aqua de Vineland. El reporte estara disponible en http://www.gemgrp.com/eReports/CNNJ000374Y17.pdf
El reporte contiene valiosa informacion acerca de las Fuentes de abasto y calidad de su aqua potable. Si desea obtener por correo una copia de su mas reciente reporte de calidad de agua, puede solicitor la misma comunicandose al (856) 794-4056.
VINELAND MUNICIPAL UTILITIES WARNS CUSTOMERS ABOUT PHONE SCAM
Vineland Municipal Utilities (VMU) officials are warning businesses and residents about a phone scam operation involving fraudulent claims of past due utility payments and solicitations for solar installations.
Customers are receiving calls from people who refer to themselves as VMU Customer Service Representatives. The callers are advising customers they are behind on their utility bill and a payment must be made immediately to avoid disconnection of service. Some callers are trying to sell solar panels.
The scammers are using a cloned telephone number (794-4280) making the call seem like it originated from Vineland Municipal Utilities. The call back number provided by the scammers includes a recording exactly the same as the VMU phone system recording. Customers are then asked to provide personal information such as a social security number and banking information.
VMU officials urge customers not to provide any banking information over the phone. VMU representatives do not call customers regarding past due bills. The utility sends notices out to those customers who are behind on their bill.
“These callers can sound very convincing and are often quite persistent and even threatening,” said Municipal Utilities Director John Lillie. “We don’t want any of our customers being scared into releasing personal or banking information over the phone. Always remember, payments are only accepted by mail, in person at Vineland City Hall, or via our website portal with a credit or debit card.”
In order to identify a fraudulent call, VMU recommends the following tips to customers:
-Ask for the caller’s name, department, and business phone number. If caller refuses to provide information requested, terminate the call.